Explore valuable details about our shipping policies, covering delivery times, tracking, and international shipping options. ๐ฆ Plus, find out how we're currently offering complimentary ground shipping on all orders over $100!
All orders ship from our warehouse in San Diego, CA. Once your order is received by our warehouse, please allow up to two days for processing. Orders placed after 10 AM PST Monday - Friday will be processed the following business day. We offer free F
If you've made a mistake in your order or need to make changes before it ships, don't worry! We're here to help. ๐. ๐ง Contact Us ASAP: Send us a message as soon as you notice you'd like to make a change to [email protected]. We aim to get the o
We understand how important it is to have your package delivered according to your preferences, especially when you're unable to be present to receive it. ๐ฆ If you anticipate being unavailable, you can leave a note for the carrier or specify your in
๐ Shipping Status. If you notice that your order's status has been stuck at 'shipping' for a while, and there's no tracking info provided, don't worry! We're here to help. ๐. ๐ Contact Us: Please reach out to our customer support team at support@a
๐ฆ Delayed Package. If your package isn't moving according to its tracking status, don't worry! There could be a few reasons behind it, but we've got you covered โ . โณ 1. Be Patient: Sometimes, delays happen due to a surge in orders or temporary backo
If you find yourself in a situation where the tracking info shows your package has been delivered, but you haven't received it and there's no sign on your doorbell camera, don't worry! Here's what you can do:. ๐ฌ 1. Contact Your Local Post Office: Ge
Oops! If an order is mistakenly sent to an incorrect address ๐ , don't worry, we're here to help fix it. ๐. ๐ง Contact Us ASAP: Please inform our customer support team immediately with the correct address to [email protected]. We'll update it in
๐ Missing Items in Your Order?. If you find any items missing from your order, like our AngelLift dermastrips, please don't hesitate to contact our customer support team immediately at [email protected]. ๐ย Check Inside the Box: To swiftly addre
We always pack our items with care to ensure they reach you in tip-top shape! ๐ฆ However, sometimes the journey to your doorstep can be a bit of a roller coaster ride for your goodies. If you receive a damaged item, don't worry!ย Just let us know, and
๐ฆ What should I do if my order is stuck in 'pre-shipment' for a while?. If your order seems stuck in 'pre-shipment' for a while, don't worry! ๐ Just reach out to us with your order ID, and we'll get right on it. We'll investigate and, if necessary,
Order cancellations can be a bit tricky once the item has already shipped, but don't worry! ๐ We offer a 30-day money-back guarantee from the date of purchase. If you wish to cancel an order that's already in transit, you can simply return the produ