What should I do if my package shows as delivered but I didn't receive it?Updated 14 days ago

If you find yourself in a situation where the tracking info shows your package has been delivered, but you haven't received it and there's no sign on your doorbell camera, don't worry! Here's what you can do:

📬 1. Contact Your Local Post Office: Get in touch directly with your local post office for more detailed updates. They often have insights beyond what the tracking page shows.

⏳ 2. Wait a Bit: Sometimes, packages can be marked as delivered a bit early. Wait for the designated number of days recommended by USPS before taking further action. The waiting period depends on the shipping method used for your order.

🤔 3. Reach Out to Us: If needed, our friendly customer support team is here to assist you! Just have your order number and tracking link handy when you reach out for help to [email protected].

We're here to make things right for you! If you have any questions or concerns, feel free to reach out. 😊